Sponsored Links:
Call Center Learning Solutions (CCLS) (Popularity:  )
http://www.callcentertraining.com/
(US) - Specializes in skills training for call center agents and managers through various online courses and e-books.
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ITES Alliance Advisory (Popularity: )
http://itesa.com
(US) - Provides consulting to companies on matters such as call center outsourcing and off-shoring.
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Oetting & Company (Popularity: )
http://www.oetting.com/
(US) - Consultants in call center and teleservices design and operations.
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InRound Innovations Inc. (Popularity: )
http://www.inround.com
(CA) - Company offers IT and management consulting for contact centres and call centres.
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Incoming Calls Management Institute (Popularity: )
http://www.incoming.com/
(US) - An international training and consulting firm, providing educational seminars and materials for managers of incoming call centers.
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Amtech Marketing, Inc. (Popularity: )
http://www.amtechmarketing.com/
(US) - Provides performance improvement, turnover reduction, training, technology selection, and management recruitment.
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Vocal Laboratories Inc. (Popularity: )
http://www.vocalabs.com/
(US) - Quality monitoring services with live "panel" members. Provides feedback on the effectiveness of your contact center representatives, voice ...
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TeleSolutions Consulting (Popularity: )
http://www.tsc-online.com/
(US) - Full service training and business consulting company, serving the call center industry and telemarketing businesses.
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Intervox Group (Popularity: )
http://www.intervoxgroup.com/
(US) - A management and technology consulting firm specializing in call center and customer relationship management.
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The Radclyffe Group, LLC (Popularity: )
http://www.radclyffegroup.com/
(US) - Performance improvement consulting firm that assists call center organizations with strategic planning.
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The DeGarmo Group, Inc. (Popularity: )
http://www.degarmogroup.com/
(US) - Specialists in call center human resources issues.
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NWServices, Inc. (Popularity: )
http://www.phonedetail.com/
(US) - Offering network-based call detail reporting to inbound call centers.
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Optium (Popularity: )
http://www.optiumgroup.com/
(UK) - A consulting company that delivers professional services and practical tools to support contact centers.
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M&C Associates (Popularity: )
http://www.m-cassociates.com
(US) - Providing knowledge, experience, and counsel in support of call center services.
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Customer Relationship Metrics (Popularity: )
http://www.metrics.net
(US) - Produces customer relationship management research.
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CCT Group, Inc. (Popularity: )
http://www.cctgroup.com/
(US) - Provides call center consulting services focused on operational and service needs.
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The Northridge Group, Inc. (Popularity: )
http://www.northridgegroup.com
(US) - Offering consulting services for call centers including assessment of technology tools, best practices and benchmarking, call handling processes ...
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Customer Solutions Group (Popularity: )
http://www.askcsg.com
(US) - Consulting firm specializing in inbound and outbound customer contact centers.
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The Primas Group (Popularity: )
http://www.primas.net
(US) - Consulting team of call center professionals specializing in design and development of IVR, ACD and CTI systems.
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GDS Communications, Inc. (Popularity: )
http://www.callgds.com/
(US) - Call center consultants offering training, scripting, programming and reporting services based around Nortel products.
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