Related:
Customer Satisfaction
- Customer Support
- Customer References
- Customer Furniture
- Customer Acquisition
Sponsored Links:
Customer Focus Consulting (Popularity:  )
(Score: 11.81)
http://www.customerfocusconsult.com
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Category:
Main\Business\Business Services\Customer Management\Customer Support
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Satisfaction Management Systems, Inc. (Popularity: )
(Score: 11.58)
http://www.satmansys.com/
SMS specializes in customer satisfaction, customer loyalty, customer value and Balanced Scorecard measurement and management. SMS is a market leader in providing strategic customer information to businesses gained through multiple forms of customer and ...
Category:
Main\Computers\Software\Databases\Data Warehousing
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Allied eSolutions (Popularity: )
(Score: 11.23)
http://www.alliedesolutions.com/
Customer Relationship Management (CRM), helpdesk, web customer support and call center software available that offers customer service and support and update customer data from a remote location.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Customer Care Institute (CCI) (Popularity: )
(Score: 10.98)
http://www.customercare.com/
CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
Category:
Main\Business\Customer Service\Associations
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Cape Consulting Ltd (Popularity: )
(Score: 10.68)
http://www.capeconsulting.com/
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
Category:
Main\Business\Customer Service\Consulting
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Charter Continuum (Popularity: )
(Score: 10.68)
http://www.charter-uk.com
Customer relationship management with software for handling customer feedback ensuring customer retention.
Category:
Main\Business\Customer Service\Software
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Relavis Corporation (Popularity: )
(Score: 10.64)
http://www.relavis.com/default.htm
A web-based collaborative customer relationship management (CRM) solutions that increase customer revenue, profitability, and customer loyalty.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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TeleTech Holdings, Inc. (Popularity: )
(Score: 10.18)
http://www.teletech.com/
Provides customer care solutions, including customer acquisition, retention and satisfaction programs, primarily through customer-initiated telephone calls and also over the internet, for large and multinational companies. (Nasdaq: TTEC).
Category:
Main\Business\Major Companies\Publicly Traded\T
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Customer Management (Popularity: )
(Score: 10.10)
http://www.customermanagementonline.com/
Covers strategy and practice for the customer driven enterprise, focusing on customer service, call centres, best practices, strategy and advice.
Category:
Main\Business\Marketing and Advertising\News and Media
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Island Data (Popularity: )
(Score: 9.84)
http://www.islanddata.com/
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
Category:
Main\Business\Business Services\Customer Management\Customer Support
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Internet Customer Service (Popularity: )
(Score: 9.83)
http://www.netcustomer.com
Provides full-service solutions to manage online customer interactions. A variety of contact options allow a web site to provide 24/7 customer service on a global basis.
Category:
Main\Business\Business Services\Customer Management
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Sterling Consulting Group, Inc. (Popularity: )
(Score: 9.78)
http://www.quality-service.com/
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
Category:
Main\Business\Customer Service
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Society Of Consumer Affairs Professionals (Popularity: )
(Score: 9.76)
http://www.socap.org/
As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer serviceand ...
Category:
Main\Business\Business Services\Customer Management\Associations
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Customer Inc (Popularity: )
(Score: 9.64)
http://www.customer-inc.com
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
Category:
Main\Business\Business Services\Customer Management
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Oracle Corporation -- OracleMetaLink (Popularity: )
(Score: 9.62)
http://metalink.oracle.com
This is Oracle Corporation's paid customer-support portal. If you are a customer, you can easily create an account here just by knowing your CSI (Customer Support ID.)
Category:
Main\Computers\Software\Databases\Oracle
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VisionWare, Inc. (Popularity: )
(Score: 9.52)
http://www.visionware-inc.com/
Adaptable Customer Relationship Management CRM software for Customer Interaction Centers (CICs) and workflow management systems, enabling software solutions that manage customer interactions and adapts to meet a current infrastructure and business processes ...
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Lumio (Popularity: )
(Score: 9.46)
http://www.lumio.com/
Lumio Software is an industry-leading provider of digital analytical solutions that interpret customer behavioral patterns across multiple channels. Managing the customer conversation in the right context increases operational efficiencies, promotescontextual ...
Category:
Main\Computers\Software\Internet\Site Management
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Customer Service Outsourcing (Popularity: )
(Score: 9.40)
http://www.ansafone.com/Inbound_customer_service_outsourcing.aspx
Ansafone Communications Provides Outsourcing Customer Service, inbound and outbound services, offshore outsourcing, call center management and customer support.
Category:
Main\Business\Telecommunications
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The Listener Group (Popularity: )
(Score: 9.31)
http://www.listenergroup.com
Manages and conducts market research and customer service programs; market research, prospect follow-up, customer development, customer retention, win-back programs, and employee surveys.
Category:
Main\Business\Marketing and Advertising\Market Research
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Customer Satisfaction Measurement Association (Popularity: )
(Score: 9.29)
http://www.csmassociation.org/
An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.
Category:
Main\Business\Customer Service\Associations
|
The Customer Respect Group (Popularity: )
(Score: 9.24)
http://www.customerrespect.com
An international research and consulting firm, publishes the Online Customer Respect Index™ (CRI) and provides industry and company-specific research and analysis to help companies increase sales and customer retention by improving how they treat their ...
Category:
Main\Computers\Internet\Etiquette
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Parature (Popularity: )
(Score: 8.97)
http://www.parature.com
Provides Web-based software for online customer service, help desk and customer relationship management.
Category:
Main\Computers\Software\Help Desk\Browser Based
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Beacon Technologies, Ltd. (Popularity: )
(Score: 8.97)
http://BeaconTouch.com/
Permission-based IVR-interactive customer survey for customer satisfaction research.
Category:
Main\Business\Customer Service
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Customer Solutions Group (Popularity: )
(Score: 8.94)
http://www.askcsg.com
(US) - Consulting firm specializing in inbound and outbound customer contact centers.
Category:
Main\Business\Telecommunications\Call Centers\Consulting
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The Customer Champion Institute (Popularity: )
(Score: 8.94)
http://www.customerchampion.com/
Provides consulting, training, and publication services to improve customer relationships and loyalty.
Category:
Main\Business\Customer Service
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The Customer Club, Inc. (Popularity: )
(Score: 8.94)
http://thecustomerclub.com
Offers customer follow-up, contact service, retention and client gift baskets.
Category:
Main\Shopping\Gifts\Gift Baskets\C
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The Customer Management Gurus (Popularity: )
(Score: 8.94)
http://www.customermanagementgurus.com
Industry professionals experienced in sales, marketing and customer service strategy.
Category:
Main\Business\Customer Service\Education and Training
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ARO, Inc. (Popularity: )
(Score: 8.90)
http://www.callcenteroptions.com/
Provides customer relationship management services such as contact centers, data entry, forms processing, and customer fulfillment.
Category:
Main\Business\Business Services\Office Services\Data Management
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Advanced Feedback (Popularity: )
(Score: 8.90)
http://advancedfeedback.com
Firm offering customer relations management, customer follow-up and mystery shopping services.
Category:
Main\Business\Marketing and Advertising\Relationship Marketing
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Million Handshakes (Popularity: )
(Score: 8.86)
http://www.millionhandshakes.com/
A set of tools enabling even the largest enterprise to act in synchronization with every customer by managing customer dialogs across multiple channels.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Customer Assurance (Popularity: )
(Score: 8.85)
http://www.customerassurance.com/
Integrated customer relations agency.
Category:
Main\Business\Marketing and Advertising\Consulting
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Customer Transformations Ltd. (Popularity: )
(Score: 8.85)
http://www.customertransformations.com/
Consultants in sales and customer services.
Category:
Main\Business\Customer Service\Consulting
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CustomerFirst (Popularity: )
(Score: 8.80)
http://www.rti-software.com/customerfirst.html
Bug tracking and CRM software enables customer-service agents to provide support via phone, Web, or email. Tracks customer profiles.
Category:
Main\Computers\Software\Configuration Management\Bug Tracking
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Customer Interface Magazine (Popularity: )
(Score: 8.80)
http://www.c-interface.com/
Articles, case studies and other resources about technologies, strategies and management practices for customer contact centers.
Category:
Main\Business\Marketing and Advertising\News and Media
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Unity Business Solutions (Popularity: )
(Score: 8.80)
http://www.unity-solutions.co.uk/
Customer value management and customer profitability consultants. Information on their company, services and products. Based in Oxon, UK.
Category:
Main\Business\Management\Consulting\U
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Predicting Customer Clicks - Artificial Intelligence (Popularity: )
(Score: 8.80)
http://www.web-enable.com/industry/predicting_customer_clicks.asp
White paper on clickstream data mining from a customer relationship management (CRM) company
Category:
Main\Computers\Artificial Intelligence\Machine Learning\Companies
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Myra Golden (Popularity: )
(Score: 8.80)
http://myragolden.com
Works with companies in the areas of building loyal relationships with customers, providing customer loyalty and customer recovery.
Category:
Main\Business\Business Services\Communications\Public Speaking
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KnowledgeFarm (Popularity: )
(Score: 8.75)
http://www.knowfarm.com/
Specializes in bottom-up capture for customer relationship management, sales and customer support. Features overview, job opportunities and contact information.
Category:
Main\Reference\Knowledge Management\Business and Companies\Consultants
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eAssist (Popularity: )
(Score: 8.75)
http://www.eassist.com/
Customer care software and services that enable companies to provide service by responding to incoming customer requests over any communication channel.
Category:
Main\Business\Customer Service\Software
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LoyalTree (Popularity: )
(Score: 8.75)
http://www.loyaltree.net
A strategy, process, and technology Customer Relationship Management consulting firm specializing in the creation of tailored and customer focused solutions.
Category:
Main\Business\Marketing and Advertising\Relationship Marketing
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