Customer Expressions (Popularity:  )
(Score: 12.57)
Track the status and progress of customer inquiries/ complaints and compliance issues/ investigations, collaborate on cases, and maintain complete case histories with instant access to all related information.
Category:
Main\Business\Business Services\Quality Control and Tracking\Software
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Customers in Focus (Popularity: )
(Score: 11.94)
Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
Category:
Main\Business\Business Services\Customer Management\Customer Support
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Tasman Networks (Popularity: )
(Score: 11.93)
Designs and manufactures a complete Internet access solution for both customer premise and POP aggregation enabling multi-megabit Internet access.
Category:
Main\Computers\Data Communications\Vendors\Manufacturers
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Customer Focus Consulting (Popularity: )
(Score: 11.92)
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Category:
Main\Business\Business Services\Customer Management\Customer Support
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Satisfaction Management Systems, Inc. (Popularity: )
(Score: 11.69)
SMS specializes in customer satisfaction, customer loyalty, customer value and Balanced Scorecard measurement and management. SMS is a market leader in providing strategic customer information to businesses gained through multiple forms of customer and ...
Category:
Main\Computers\Software\Databases\Data Warehousing
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Hindin Communications Ltd (Popularity: )
(Score: 11.50)
Offers KnowledgeBase, which is a set of modules built around the concepts of capturing a business work flow, improving customer service through easy access to knowledge, and ensuring visibility and access to the processes within an organization. Features ...
Category:
Main\Reference\Knowledge Management\Software
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Allied eSolutions (Popularity: )
(Score: 11.33)
Customer Relationship Management (CRM), helpdesk, web customer support and call center software available that offers customer service and support and update customer data from a remote location.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Customer Care Institute (CCI) (Popularity: )
(Score: 11.08)
CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
Category:
Main\Business\Customer Service\Associations
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CustomerServiceTraining.TV (Popularity: )
(Score: 10.84)
Web based access to customer service training.
Category:
Main\Business\Human Resources\Education and Training
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Charter Continuum (Popularity: )
(Score: 10.78)
Customer relationship management with software for handling customer feedback ensuring customer retention.
Category:
Main\Business\Customer Service\Software
|
Cape Consulting Ltd (Popularity: )
(Score: 10.78)
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
Category:
Main\Business\Customer Service\Consulting
|
Relavis Corporation (Popularity: )
(Score: 10.73)
A web-based collaborative customer relationship management (CRM) solutions that increase customer revenue, profitability, and customer loyalty.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
|
DeskPRO (Popularity: )
(Score: 10.73)
Customer support management software with both web and email access.
Category:
Main\Computers\Programming\Languages\PHP
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123Together Exchange 2003 Hosting (Popularity: )
(Score: 10.57)
Shared, Dedicated Hosted Microsoft Exchange Server 2003. Spam Filtering and 99.9% SLA guarantee. Access data Anywhere, Anytime with complimentary Micrososft Outlook 2003 or Outlook Web Access. Fully managed and Live Customer Support.
Category:
Main\Computers\Software\Groupware\Microsoft Exchange
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TeleTech Holdings, Inc. (Popularity: )
(Score: 10.28)
Provides customer care solutions, including customer acquisition, retention and satisfaction programs, primarily through customer-initiated telephone calls and also over the internet, for large and multinational companies. (Nasdaq: TTEC).
Category:
Main\Business\Major Companies\Publicly Traded\T
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Customer Management (Popularity: )
(Score: 10.19)
Covers strategy and practice for the customer driven enterprise, focusing on customer service, call centres, best practices, strategy and advice.
Category:
Main\Business\Marketing and Advertising\News and Media
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ANS Solutions B.V. (Popularity: )
(Score: 10.08)
Detect duplicate customer listings in databases such as MS Excel and MS Access in files such as ascii or csv using this addressing software tool.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Island Data (Popularity: )
(Score: 9.93)
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
Category:
Main\Business\Business Services\Customer Management\Customer Support
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Internet Customer Service (Popularity: )
(Score: 9.92)
Provides full-service solutions to manage online customer interactions. A variety of contact options allow a web site to provide 24/7 customer service on a global basis.
Category:
Main\Business\Business Services\Customer Management
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DataHouse (Popularity: )
(Score: 9.88)
Simple effective Customer Relationship Management (CRM) software designed for the MS Access database. A fully working demo version is available for download.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Sterling Consulting Group, Inc. (Popularity: )
(Score: 9.87)
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
Category:
Main\Business\Customer Service
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Society Of Consumer Affairs Professionals (Popularity: )
(Score: 9.85)
As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer serviceand ...
Category:
Main\Business\Business Services\Customer Management\Associations
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DAQ (Popularity: )
(Score: 9.79)
SCADA hardware and software manufacturer. Serving electric utility, gas and petroleum, and transportation markets. User access, services, news, and customer relations.
Category:
Main\Business\Energy and Environment\Utilities\Equipment
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WWNS Palace Hosting (Popularity: )
(Score: 9.79)
Reliable servers, fast support and services with a range of options to choose from. Access to customer resource libraries for graphics.
Category:
Main\Computers\Internet\Chat\The Palace
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Portal Software, Inc. (Popularity: )
(Score: 9.77)
Provides customer management and billing software for very large access providers.
Category:
Main\Computers\Internet\Access Providers\Resources for ISPs
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Customer Inc (Popularity: )
(Score: 9.73)
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
Category:
Main\Business\Business Services\Customer Management
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Oracle Corporation -- OracleMetaLink (Popularity: )
(Score: 9.71)
This is Oracle Corporation's paid customer-support portal. If you are a customer, you can easily create an account here just by knowing your CSI (Customer Support ID.)
Category:
Main\Computers\Software\Databases\Oracle
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Diamond Access (Popularity: )
(Score: 9.68)
Set of Delphi components, that provide high-speed performance when working with Microsoft's Access databases. Diamond Access uses Data Access Objects 3.5 (DAO) to work directly with a Jet engine, providing fastest possible interface to the Access databases ...
Category:
Main\Computers\Programming\Languages\Delphi
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Access-Now.net (Popularity: )
(Score: 9.68)
Web design, flash and logo design, e-commerce solutions, hosting, co-location, and 24 hour customer service.
Category:
Main\Computers\Internet\Web Design and Development\Designers
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VisionWare, Inc. (Popularity: )
(Score: 9.60)
Adaptable Customer Relationship Management CRM software for Customer Interaction Centers (CICs) and workflow management systems, enabling software solutions that manage customer interactions and adapts to meet a current infrastructure and business processes ...
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Kernel Access - Repair Corrupt Access Databases (Popularity: )
(Score: 9.60)
Kernel for access - recovers corrupted access database files corrupted due to unexpected system shutdown, virus attacks. During repairing process a complete scan of the all the damaged files is performed to locate and extract the recoverable information ...
Category:
Main\Computers\Software\Disk Management
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Lumio (Popularity: )
(Score: 9.54)
Lumio Software is an industry-leading provider of digital analytical solutions that interpret customer behavioral patterns across multiple channels. Managing the customer conversation in the right context increases operational efficiencies, promotescontextual ...
Category:
Main\Computers\Software\Internet\Site Management
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FrontRange Solutions Inc. (Popularity: )
(Score: 9.51)
Vendor for GoldMine, a contact and customer management system. The site gives access to a comprehensive knowledge base, free trial downloads, and technical information and support.
Category:
Main\Computers\Software\Databases\GoldMine
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Software Mechanics (Popularity: )
(Score: 9.51)
This is an Access application that is shop-focused on efficient parts and inventory control that also provides invoicing, statements, client and vehicle history, supplier and customer contact management.
Category:
Main\Business\Automotive\Software
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William Dean Consultancy Limited (Popularity: )
(Score: 9.42)
Integrates MS Outlook and Access, Sage and ACT!2000 applications with CallerID data providing on screen information of calling customer. (UK compatible phone systems only).
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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The Listener Group (Popularity: )
(Score: 9.40)
Manages and conducts market research and customer service programs; market research, prospect follow-up, customer development, customer retention, win-back programs, and employee surveys.
Category:
Main\Business\Marketing and Advertising\Market Research
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Customer Satisfaction Measurement Association (Popularity: )
(Score: 9.37)
An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.
Category:
Main\Business\Customer Service\Associations
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The Customer Respect Group (Popularity: )
(Score: 9.33)
An international research and consulting firm, publishes the Online Customer Respect Index™ (CRI) and provides industry and company-specific research and analysis to help companies increase sales and customer retention by improving how they treat their ...
Category:
Main\Computers\Internet\Etiquette
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Associate Consumer Evaluations Mystery Shopping (Popularity: )
(Score: 9.31)
Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
Category:
Main\Business\Customer Service\Mystery Shopping
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Comvenient (Popularity: )
(Score: 9.31)
Develops, installs and maintains solutions for digital TV. Products are customer care and billing, conditional access systems and pre-configured ready-to-use headend equipment for digital TV.
Category:
Main\Business\Consumer Goods and Services\Electronics\Video
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