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customer retention strategies
Related: Employee Retention Strategies - Customer Retention - Increase Customer Retention - Retention - Job Retention

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Emagine International (Popularity: ) (Score: 22.67)
http://www.emagine-int.com
Customer retention and value enhancement solutions. Value management consulting, churn reduction strategies, and retention systems design and creation.
Category:   Main\Business\Business Services\Quality Control and Tracking\Software

Customer Focus Consulting (Popularity: ) (Score: 18.65)
http://www.customerfocusconsult.com
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Category:   Main\Business\Business Services\Customer Management\Customer Support

Avoxtar (Popularity: ) (Score: 18.05)
http://www.avoxtar.com
Bilingual narration and voice overs for customer retention strategies including on hold marketing, corporate presentations, multimedia games, websites and CDRom's.
Category:   Main\Business\Marketing and Advertising\Marketing Support Services\Media

Charter Continuum (Popularity: ) (Score: 17.71)
http://www.charter-uk.com
Customer relationship management with software for handling customer feedback ensuring customer retention.
Category:   Main\Business\Customer Service\Software

The Northridge Group, Inc. (Popularity: ) (Score: 17.08)
http://www.northridgegroup.com
(US) - Offering consulting services for call centers including assessment of technology tools, best practices and benchmarking, call handling processes and procedures, customer retention strategies.
Category:   Main\Business\Telecommunications\Call Centers\Consulting

TeleTech Holdings, Inc. (Popularity: ) (Score: 16.89)
http://www.teletech.com/
Provides customer care solutions, including customer acquisition, retention and satisfaction programs, primarily through customer-initiated telephone calls and also over the internet, for large and multinational companies. (Nasdaq: TTEC).
Category:   Main\Business\Major Companies\Publicly Traded\T

The Customer Club, Inc. (Popularity: ) (Score: 16.24)
http://thecustomerclub.com
Offers customer follow-up, contact service, retention and client gift baskets.
Category:   Main\Shopping\Gifts\Gift Baskets\C

Employee Retention Strategies (Popularity: ) (Score: 15.97)
http://www.employeeretentionstrategies.com/
Provides a fact-based, research supported newsletter on employee retention, satisfaction, and motivation. Based in Phoenix, Arizona, USA.
Category:   Main\Business\Human Resources\Recruiting and Retention

PeopleLink eCommunity (Popularity: ) (Score: 15.89)
http://www.peoplelink.com/
Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.
Category:   Main\Business\Business Services\Customer Management\Customer Support

Aegis Communications Group, Inc. (Popularity: ) (Score: 15.79)
http://www.aegiscomgroup.com/
Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
Category:   Main\Business\Customer Service

Protocol (Popularity: ) (Score: 15.68)
http://www.protocolusa.com
Internet enabled integrated marketing services include customer and ebusiness support, market research, customer retention, data management, and fulfillment.
Category:   Main\Business\Marketing and Advertising\Market Research

Infinata Inc. (Popularity: ) (Score: 15.45)
http://www.infinata.com/
eCRM solutions including customer analytics and campaign management tools. Software is designed to help companies boost customer retention, loyalty and maximize sales and marketing ROI.
Category:   Main\Computers\Software\Marketing\Market Analysis

The Listener Group (Popularity: ) (Score: 15.44)
http://www.listenergroup.com
Manages and conducts market research and customer service programs; market research, prospect follow-up, customer development, customer retention, win-back programs, and employee surveys.
Category:   Main\Business\Marketing and Advertising\Market Research

The Customer Respect Group (Popularity: ) (Score: 15.33)
http://www.customerrespect.com
An international research and consulting firm, publishes the Online Customer Respect Index™ (CRI) and provides industry and company-specific research and analysis to help companies increase sales and customer retention by improving how they treat their ...
Category:   Main\Computers\Internet\Etiquette

Prompt Recovery, Inc. (Popularity: ) (Score: 14.98)
http://www.PromptRecovery.com
Specializing in automobile and truck dealership customer retention programs. They offer custom mailers, data collection and promotional performance reporting to enable dealerships to manage their exisiting customer bases.
Category:   Main\Business\Automotive\Software

Usborne, Nick (Popularity: ) (Score: 14.50)
http://www.nickusborne.com/
Customer experience management consultant and online copywriter who specializes in helping firms increase their online conversion rates and customer retention rates.
Category:   Main\Business\Marketing and Advertising\Consulting\Industry Specific

Customer Interface Magazine (Popularity: ) (Score: 14.22)
http://www.c-interface.com/
Articles, case studies and other resources about technologies, strategies and management practices for customer contact centers.
Category:   Main\Business\Marketing and Advertising\News and Media

Direct Response Marketing, Pittsburgh, PA (Popularity: ) (Score: 14.10)
http://www.directresponsemktg.com/
Lead generation and customer acquisition for e-business and business-to-business marketers. Services include: teledata research; customer management and retention program, and market research.
Category:   Main\Business\Marketing and Advertising\Telemarketing

IQ (Popularity: ) (Score: 13.89)
http://www.iq.com
An ASP for online marketing solutions for customer capture, conversion, and retention.
Category:   Main\Business\Marketing and Advertising\Internet Marketing\Marketing Services

HRExpress (Popularity: ) (Score: 13.71)
http://www.hrxpressinc.com
Services include employment law compliance, HR on-call, hiring and retention strategies, training.
Category:   Main\Business\Business Services\Outsourcing\Human Resources

CRA Marketing (Popularity: ) (Score: 13.60)
http://www.cramarketing.com/
Designs and produces customized customer retention programs for automobile dealers.
Category:   Main\Business\Marketing and Advertising\Telemarketing

Contact 101 Inc. (Popularity: ) (Score: 13.46)
http://www.contact-101.com
Provider of online survey services and monitoring for customer retention and consumer analysis.
Category:   Main\Business\Marketing and Advertising\Market Research\Online Surveys

Eric Fraterman Consulting (Popularity: ) (Score: 13.32)
http://www.customerfocusconsult.com
(CA) - Customer service consultant specializing in client satisfaction, retention and loyalty.
Category:   Main\Business\Telecommunications\Call Centers\Consulting

RedSheriff (Popularity: ) (Score: 13.19)
http://www.redsheriff.com.au/
Provides site performance statistics, market intelligence, user behavior, customer acquisition and retention information.
Category:   Main\Business\Marketing and Advertising\Internet Marketing\Traffic Measurement

Congress of Aboriginal and Torres Strait Islander Nurses (Popularity: ) (Score: 13.17)
http://www.indiginet.com.au/catsin/
Recommendations to develop strategies for the recruitment and retention of Indigenous peoples in nursing.
Category:   Main\Society\Ethnicity\Indigenous People\Australian Aboriginals

Nisa LLC (Popularity: ) (Score: 13.05)
http://www.nisacards.com
Greeting cards for all occasions including Christmas and birthday, for follow up to all stages of the sales cycle and customer retention.
Category:   Main\Shopping\Gifts\Stationery\Greeting Cards

Human Capital Strategies & News Magazine (Popularity: ) (Score: 13.04)
http://www.humancapitalmag.com/
Covers compensation, performance improvement, recruitment, technology, training, recognition, and employee retention.
Category:   Main\News\Current Events\Business and Economy\Employment and Income

Bostonian Group (Popularity: ) (Score: 12.91)
http://www.BostonianGroup.com
Providing employee benefits and insurance, executive performance, retention, compensation programs and retirement, wealth management and transfer strategies.
Category:   Main\Business\Human Resources\Compensation and Benefits\Health and Welfare Plans

Wright Associates (Popularity: ) (Score: 12.80)
http://www.wrightassociates.org/
Provides general services including strategic planning, organizational assessments, customer satisfaction surveys and employee retention assistance.
Category:   Main\Business\Management\Consulting\W

The Synergy Organization (Popularity: ) (Score: 12.67)
http://www.synergyorg.com/
Executive Search & Human Resources consulting firm using psychological assessments to improve organizations' recruitment, selection, management, development and retention strategies.
Category:   Main\Business\Employment\Recruitment and Staffing\Executive Search

N5R (Popularity: ) (Score: 12.55)
http://www.n5r.com/
A fresh point of view to jump start your direct marketing campaign. We use permisssion based email adresses to establish customer retention for a lasting relationship.
Category:   Main\Business\Marketing and Advertising\Internet Marketing\Marketing Services

Schmalensee Partners (Popularity: ) (Score: 12.55)
http://www.schmalensee.com/
Helps companies create management systems, improve employee retention, and increase competitiveness and customer satisfaction. Located in Chestnut Hill, MA.
Category:   Main\Business\Management\Consulting\S

Organizational Effectiveness Strategies (Popularity: ) (Score: 12.55)
http://www.oestrategies.com
Human resources consulting firm which focuses on employee selection and development, leadership effectiveness, and retention management.
Category:   Main\Business\Human Resources\Consulting

Water Retention and the Waterfall Diet (Popularity: ) (Score: 12.54)
http://www.water-retention.net
The author of the Waterfall Diet writes about water retention, including list of symptoms, information on diuretic medications, causes of water retention, and dietary treatments.
Category:   Main\Health\Conditions and Diseases\Nutrition and Metabolism Disorders\Water Balance

Pyramid (Popularity: ) (Score: 12.53)
http://www.pyramidupdate.com/
Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.
Category:   Main\Business\Customer Service

Kobie Marketing (Popularity: ) (Score: 12.53)
http://www.kobie.com/
Specializes in loyalty and retention programs supported by database marketing and integrated customer communications.
Category:   Main\Business\Marketing and Advertising\Internet Marketing\Marketing Services

Hanson Marketing & Advertising (Popularity: ) (Score: 12.53)
http://www.adsthatsell.com/
Advertising agency specializing in media buying, creative writing, and customer retention.
Category:   Main\Business\Marketing and Advertising\Advertising\Agencies

David Charles Consulting (Popularity: ) (Score: 12.46)
http://anti-headhunting.com
Consulting firm for human resources management strategies regarding staff retention. Based in England with an additional office in Germany.
Category:   Main\Business\Human Resources\Recruiting and Retention

PR Design (Popularity: ) (Score: 12.43)
http://www.pr.com.au/lanyards.htm
One of the best promotional ideas is a lanyard or keyring featuring your logo and web site. These type of items are perfect for handing out to your best customers, and the retention rate is (how long they are kept and used by your customer) is fantastic ...
Category:   Main\Shopping\Jewelry

QuEST: Quality, Environmental, Safety, and Training (Popularity: ) (Score: 12.43)
http://www.questsystem.com
Offering an advanced management method that ensures the rapid decrease of operational costs, better employee retention, and customer satisfaction.
Category:   Main\Business\Business Services\Quality Control and Tracking\Consulting

 
 
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