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customer satisfaction
Related: Customer Satisfaction Surveys - Customer Satisfaction Survey - Satisfaction - Satisfaction. - Job Satisfaction

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Leadership Factor (Popularity: ) (Score: 21.96)
http://www.leadershipfactor.com/
Specialists in Customer Satisfaction Measurement, Satisfaction Benchmarking, Customer Satisfaction Seminars, Employee Satisfaction Measurement, Market Research.
Category:   Main\Business\Marketing and Advertising\Market Research

Customer Satisfaction Measurement Association (Popularity: ) (Score: 21.85)
http://www.csmassociation.org/
An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company.
Category:   Main\Business\Customer Service\Associations

Satisfaction Management Systems, Inc. (Popularity: ) (Score: 21.73)
http://www.satmansys.com/
SMS specializes in customer satisfaction, customer loyalty, customer value and Balanced Scorecard measurement and management. SMS is a market leader in providing strategic customer information to businesses gained through multiple forms of customer and ...
Category:   Main\Computers\Software\Databases\Data Warehousing

Customer Focus Consulting (Popularity: ) (Score: 18.49)
http://www.customerfocusconsult.com
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Category:   Main\Business\Business Services\Customer Management\Customer Support

Customer Satisfaction Measurement (Popularity: ) (Score: 18.46)
http://members.aol.com/csmsurvey/CSM.html
Consulting and research company specializing in external and internal customer satisfaction measurement.
Category:   Main\Business\Management\Consulting\C

TeleSight Customer Satisfaction Measurement (Popularity: ) (Score: 18.46)
http://www.telesight.com
Provides customer satisfaction measurement and reporting services, using all of today's proven methodologies.
Category:   Main\Business\Marketing and Advertising\Market Research

Cape Consulting Ltd (Popularity: ) (Score: 17.55)
http://www.capeconsulting.com/
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
Category:   Main\Business\Customer Service\Consulting

CV Marketing Research Inc. (Popularity: ) (Score: 16.86)
http://www.cv-market.com
Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
Category:   Main\Business\Customer Service\Mystery Shopping

TeleTech Holdings, Inc. (Popularity: ) (Score: 16.74)
http://www.teletech.com/
Provides customer care solutions, including customer acquisition, retention and satisfaction programs, primarily through customer-initiated telephone calls and also over the internet, for large and multinational companies. (Nasdaq: TTEC).
Category:   Main\Business\Major Companies\Publicly Traded\T

Business Research Lab (BRL) (Popularity: ) (Score: 16.48)
http://www.busreslab.com/
Market research surveys measuring employee satisfaction and customer satisfaction. Includes market research and employee satisfaction tips. Based in Chester, Vermont, USA.
Category:   Main\Business\Human Resources\Recruiting and Retention

Beacon Technologies, Ltd. (Popularity: ) (Score: 16.13)
http://BeaconTouch.com/
Permission-based IVR-interactive customer survey for customer satisfaction research.
Category:   Main\Business\Customer Service

N. Henning Zieger Marketing (Popularity: ) (Score: 15.62)
http://zieger.org/
Brings together organization capabilities with customer desires for increased revenue, profit and customer satisfaction, and an improved brand identity.
Category:   Main\Business\Marketing and Advertising\Consulting

Inquisite Web Survey Software (Popularity: ) (Score: 15.51)
http://www.inquisite.com/
Online survey software for customer satisfaction, employee satisfaction and market research. Installed and hosted surveys available.
Category:   Main\Business\Marketing and Advertising\Market Research

Walker Info (Popularity: ) (Score: 15.40)
http://www.walkerinfo.com
Global resource for measuring and managing stakeholder relationships, especially customer satisfaction, 'lost' customer, employee commitment, corporate reputation, and business ethics.
Category:   Main\Business\Marketing and Advertising\Market Research

Business Vision Market Research (Popularity: ) (Score: 14.96)
http://www.bvmr.com/
Customer satisfaction and customer development research service.
Category:   Main\Business\Marketing and Advertising\Market Research

PulseBack, Inc. (Popularity: ) (Score: 14.90)
http://www.pulseback.com/index.htm
A market research company that gathers retail intelligence. Mystery shops, customer satisfaction feedback, survey development, customer intercepts are all PulseBack products.
Category:   Main\Business\Marketing and Advertising\Market Research

CustomInsight Internet Surveys (Popularity: ) (Score: 14.89)
http://www.custominsight.com/
Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.
Category:   Main\Business\Customer Service

Best Practice Training & Development Ltd (Popularity: ) (Score: 14.23)
http://www.bestpractice.uk.com/
Consultancy, skills development and certification to assist helpdesks, call centres and customer service departments to achieve and maintain exceptional service quality and customer satisfaction.
Category:   Main\Business\Management\Education and Training

Customer satisfaction survey puts Dell on top (Popularity: ) (Score: 14.00)
http://www.cnn.com/TECH/computing/9908/11/delltop.ent.idg/index.html
[CNN]
Category:   Main\News\Online Archives\CNN.com\1999

The Computer Corner (Popularity: ) (Score: 13.85)
http://www.thecomputercorner.net/
Customer satisfaction is our main goal
Category:   Main\Computers\Hardware\Retailers\C

Continental tops annual survey of customer satisfaction (Popularity: ) (Score: 13.85)
http://www.cnn.com/2000/TRAVEL/NEWS/05/09/aviation.satisfaction/index.html
[CNN]
Category:   Main\News\Online Archives\CNN.com\2000

Tenox Appraisal Systems (Popularity: ) (Score: 13.70)
http://www.weshop4u.com/
Customer satisfaction measurement specialists.
Category:   Main\Business\Customer Service\Mystery Shopping

JKS Inc. (Popularity: ) (Score: 13.56)
http://www.jks-inc.com
Consumer market research firm focusing on customer service and satisfaction.
Category:   Main\Business\Marketing and Advertising\Market Research

TreeLogic - DynaSurv (Popularity: ) (Score: 13.56)
http://www.treelogic-swe.com/
Consumer Web customer and medical patient satisfaction surveys.
Category:   Main\Computers\Software\Marketing\Surveys

Wiredsurvey (Popularity: ) (Score: 13.42)
http://www.wiredsurvey.com/
Fully managed hosted surveys for measuring customer experience and satisfaction.
Category:   Main\Computers\Internet\Web Design and Development\Hosted Components and Services

e-Satisfy, Inc. (Popularity: ) (Score: 13.42)
http://www.e-satisfy.co.uk/
Provides an integrated approach to measuring customer satisfaction across every sales and support channel.
Category:   Main\Business\Customer Service

Pencils, Inc (Popularity: ) (Score: 13.28)
http://www.pencilsinc.com
Offers competitive prices available with focus on customer service and satisfaction for all your office supply needs.
Category:   Main\Shopping\Office Products\Furniture

The Marketing Audit (Popularity: ) (Score: 13.28)
http://www.marketingaudit.com
Offers market assessment, customer satisfaction, M&A due diligence, and benchmarking consulting.
Category:   Main\Business\Marketing and Advertising\Market Research

Jason Jennings (Popularity: ) (Score: 13.14)
http://www.jennings-solutions.com/
Author and consultant specializing in business leadership, sales, management, and customer satisfaction.
Category:   Main\Business\Management\Consulting\J

Anonymous Insights, Inc. (Popularity: ) (Score: 13.14)
http://www.a-insights.com/
Marketing research firm that specializes in customer satisfaction programs. Online application.
Category:   Main\Business\Customer Service\Mystery Shopping

Shop'n Chek International (Popularity: ) (Score: 13.14)
http://www.shopnchek.com/
Mystery shopping and market research services for customer satisfaction measurement.
Category:   Main\Business\Customer Service\Mystery Shopping

Modern Survey (Popularity: ) (Score: 13.14)
http://www.modernsurvey.com
Conducts market research, customer and employee satisfaction, and leadership development surveys.
Category:   Main\Business\Marketing and Advertising\Market Research\Online Surveys

Eric Fraterman Consulting (Popularity: ) (Score: 13.14)
http://www.customerfocusconsult.com
(CA) - Customer service consultant specializing in client satisfaction, retention and loyalty.
Category:   Main\Business\Telecommunications\Call Centers\Consulting

Schryver Enterprises. LLC (Popularity: ) (Score: 13.14)
http://www.schryverenterprises.com/
Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
Category:   Main\Business\Customer Service\Mystery Shopping

LiveChat.net.au (Popularity: ) (Score: 13.14)
http://www.livechat.net.au/
Free live chat service to build up e-commerce sales records and customer satisfaction.
Category:   Main\Computers\Internet\Web Design and Development\Hosted Components and Services

Lori Eby's custom Harley-Davidson painting and airbrushing (Popularity: ) (Score: 13.01)
http://ebyartwork.homestead.com
10 years experience. 100% Customer Satisfaction. Monroe, MI.
Category:   Main\Shopping\Vehicles\Motorcycles\Parts and Accessories

R & M Consultants (Popularity: ) (Score: 13.01)
http://www.clientalkback.com
Market research and customer satisfaction surveys covering global custody, banking and investment management.
Category:   Main\Business\Marketing and Advertising\Market Research

Automatic Swiss (Popularity: ) (Score: 12.88)
http://www.automaticswiss.com/
Manufactures precision screw machine parts and has a secondary operation to ensure quality and customer satisfaction.
Category:   Main\Business\Industrial Goods and Services\Casting, Molding, Machining\Machine Shops

Gantz Wiley Research (Popularity: ) (Score: 12.88)
http://www.gantzwiley.com/
International survey consulting measuring customer satisfaction, employee opinion, and business performance.
Category:   Main\Business\Marketing and Advertising\Market Research

Opinionmeter (Popularity: ) (Score: 12.88)
http://www.opinionmeter.com
Electronic survey device offering a simple, yet flexible method for measuring on-site customer satisfaction feedback.
Category:   Main\Business\Business Services\Quality Control and Tracking\Software

 
 
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