Related:
Customer Service Speakers
- Excellent Customer Service
- Customer
- Customer Satisfaction
- Customer Support
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Internet Customer Service (Popularity:  )
(Score: 15.69)
http://www.netcustomer.com
Provides full-service solutions to manage online customer interactions. A variety of contact options allow a web site to provide 24/7 customer service on a global basis.
Category:
Main\Business\Business Services\Customer Management
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Sterling Consulting Group, Inc. (Popularity: )
(Score: 15.60)
http://www.quality-service.com/
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
Category:
Main\Business\Customer Service
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Customer Focus Consulting (Popularity: )
(Score: 14.76)
http://www.customerfocusconsult.com
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Category:
Main\Business\Business Services\Customer Management\Customer Support
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Allied eSolutions (Popularity: )
(Score: 14.03)
http://www.alliedesolutions.com/
Customer Relationship Management (CRM), helpdesk, web customer support and call center software available that offers customer service and support and update customer data from a remote location.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Customer Service Outsourcing (Popularity: )
(Score: 13.92)
http://www.ansafone.com/Inbound_customer_service_outsourcing.aspx
Ansafone Communications Provides Outsourcing Customer Service, inbound and outbound services, offshore outsourcing, call center management and customer support.
Category:
Main\Business\Telecommunications
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Metrix (Popularity: )
(Score: 13.90)
http://www.metrix.com
Provides e-business product service and customer relationship management solutions. Customer service, reverse logistics, repair center, and field service software with internet capability. A global alliance partner with IFS.
Category:
Main\Computers\Software\ERP\Industrial and Financial Systems-IFS
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Customer Care Institute (CCI) (Popularity: )
(Score: 13.73)
http://www.customercare.com/
CCI is an international organization serving customer care professionals. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions.
Category:
Main\Business\Customer Service\Associations
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Cape Consulting Ltd (Popularity: )
(Score: 13.71)
http://www.capeconsulting.com/
Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
Category:
Main\Business\Customer Service\Consulting
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Customer 1st (Popularity: )
(Score: 13.40)
http://www.customer-1st.com/
Full service mystery shopping company providing on-line reporting for customer service evaluation.
Category:
Main\Business\Customer Service\Mystery Shopping
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International Customer Service Association (Popularity: )
(Score: 13.37)
http://www.icsa.com/
ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
Category:
Main\Business\Business Services\Customer Management\Associations
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RightNow Technologies (Popularity: )
(Score: 13.37)
http://www.custhelp.com
Two e-CRM customer service products: an interactive, integrated e-service suite (Self-help, email, and chat); and a customer survey response tool.
Category:
Main\Computers\Internet\E-mail\Response Tools
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Customer Service Viewpoints Forum (Popularity: )
(Score: 13.36)
http://www.easytraining.com/csforumlisting.htm
Where management challenges and issues affecting customer service are discussed.
Category:
Main\Business\Customer Service\Resources
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What Ever Happened to Customer Service (Popularity: )
(Score: 13.36)
http://www.howtoadvice.com/CustomerService/
Article giving customer service advice geared towards online entrepreneurs.
Category:
Main\Business\Customer Service\Resources
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Keyes Customer Service (Popularity: )
(Score: 13.33)
http://www.lyndajeppesen.com/
Focuses on helping develop practical customer service skills that produce improved performance and bottom-line results.
Category:
Main\Business\Education and Training\Business Development
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Livehelper.com (Popularity: )
(Score: 13.33)
http://www.livehelper.com
A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.
Category:
Main\Business\E-Commerce\Customer Relationship Management
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Telcom Customer Service (Popularity: )
(Score: 13.28)
http://www.tc.mtu.edu/customerservice/index.htm
Contains answers to many customer service questions, including: hours and location, equipment sales/leasing, telecommunications services for students, and rates.
Category:
Main\Reference\Education\Colleges and Universities\North America
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Customer Service Group (Popularity: )
(Score: 13.28)
http://www.customerservicegroup.com
Resource for customer service, call center and helpdesk professionals.
Category:
Main\Business\Customer Service\News and Media
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Service Excellence Group (Popularity: )
(Score: 13.23)
http://www.serviceexcellencegroup.com/
Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and ...
Category:
Main\Business\Customer Service\Mystery Shopping
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eLoyalty (Popularity: )
(Score: 13.22)
http://www.eloyalty.net/
Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.
Category:
Main\Business\Customer Service
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Tigerpaw Business Suite (Popularity: )
(Score: 13.16)
http://www.tigerpawsoftware.com/
Company provides integrated software modules for Customer Relationship Management (CRM), Sales Force Automation (SFA), service dispatch, customer service, and inventory tracking.
Category:
Main\Computers\Software\Marketing\Sales and Marketing Productivity
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Customer Service Excellence (Popularity: )
(Score: 13.14)
http://www.csxweb.com/
Offers customer service training, workshops and consultancy.
Category:
Main\Business\Customer Service\Education and Training
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International Customer Service Association (Popularity: )
(Score: 13.09)
http://www.icsa.com/
Promotes the development and awareness of the customer service profession through networking, education and research. Activities, publications, case histories, merchandise and related links.
Category:
Main\Business\Customer Service\Associations
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Customer Service University (Popularity: )
(Score: 13.06)
http://www.customerserviceuniversity.com/
Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.
Category:
Main\Business\Customer Service
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Customer Management (Popularity: )
(Score: 12.97)
http://www.customermanagementonline.com/
Covers strategy and practice for the customer driven enterprise, focusing on customer service, call centres, best practices, strategy and advice.
Category:
Main\Business\Marketing and Advertising\News and Media
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Customer Focus, Inc. (Popularity: )
(Score: 12.93)
http://www.customerfocusinc.com/
On-site customer service training for service representatives.
Category:
Main\Business\Customer Service\Education and Training
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Improving Customer Service (Popularity: )
(Score: 12.93)
http://www.sideroad.com/cs/
A list of customer service articles by John T. Self.
Category:
Main\Business\Customer Service\Resources
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Customer Service Institute of Australia (Popularity: )
(Score: 12.88)
http://www.csia.com.au/
CSIA is a professional, membership-based body dedicated to improving the standards of customer service both at an individual level and at a corporate level across Australian industry. It is also involved in the development of internationally accredited ...
Category:
Main\Business\Customer Service\Associations
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Siebel Energy (Popularity: )
(Score: 12.76)
http://www.siebel.com/products/industries/energy/index.shtm
Helps energy and utilities service providers to manage sales, marketing, and customer service across all communication channels and points of customer contact.
Category:
Main\Business\Energy and Environment\Utilities\Software
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eBay Live 'Customer Service' Transcript (Popularity: )
(Score: 12.74)
http://www.internet-web-online.com/ebay-customer-service.htm
Transcript of customer's conversation with customer service asking for an explanation of cancelled auction and account suspension.
Category:
Main\Home\Consumer Information\Complaints
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Ron Kaufman: Customer Service, Team Building (Popularity: )
(Score: 12.72)
http://www.ronkaufman.com
Customer service, teambuilding and leadership expert Ron Kaufman gives keynotes, workshops, retreats and conferences for Fortune 1000 companies worldwide.
Category:
Main\Business\Management\Communication Skills
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Craig Speaks (Popularity: )
(Score: 12.70)
http://www.craigspeaks.com/
Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
Category:
Main\Business\Customer Service\Education and Training
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Best Practice Training & Development Ltd (Popularity: )
(Score: 12.64)
http://www.bestpractice.uk.com/
Consultancy, skills development and certification to assist helpdesks, call centres and customer service departments to achieve and maintain exceptional service quality and customer satisfaction.
Category:
Main\Business\Management\Education and Training
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Faneuil Group (Popularity: )
(Score: 12.64)
http://www.faneuil.com
Leading provider of teleservices and e-business solutions including customer service, inbound and outbound sales, customer acquisition, inbound service desks, direct mail and surveying.
Category:
Main\Business\Marketing and Advertising\Telemarketing
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Island Data (Popularity: )
(Score: 12.63)
http://www.islanddata.com/
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
Category:
Main\Business\Business Services\Customer Management\Customer Support
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Society Of Consumer Affairs Professionals (Popularity: )
(Score: 12.53)
http://www.socap.org/
As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer serviceand ...
Category:
Main\Business\Business Services\Customer Management\Associations
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Kansas Gas Service (Popularity: )
(Score: 12.52)
http://www.kgas.com/
Serves customer locations from Kansas City to Wichita. Customer service, pay stations, and programs.
Category:
Main\Business\Energy and Environment\Utilities\Gas and Electricity
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Online Customer Service (Popularity: )
(Score: 12.44)
http://www.dmsupport.com/
Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
Category:
Main\Business\Customer Service
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Customer Service Week (Popularity: )
(Score: 12.38)
http://www.csweek.com/
Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.
Category:
Main\Business\Customer Service
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Customer Inc (Popularity: )
(Score: 12.38)
http://www.customer-inc.com
Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
Category:
Main\Business\Business Services\Customer Management
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How To Improve Customer Service (Popularity: )
(Score: 12.37)
http://www.theacagroup.com/customerservice.htm
An informative article on how companies can immediately begin to improve customer service.
Category:
Main\Business\Customer Service
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