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(US) - Independent consultants specializing in call centers, contact centers and customer relationship management.
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| URL: |
http://www.ContactCenterPro.com
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| Title: |
Call Center Consulting Services |
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| Description: |
Contact Center Professionals knows how a call center consultant can help your business. Contact Center Professionals offers a full complement of call center consulting services, expert witness services, call center management training, and webinars. |
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Call Center Learning Solutions (CCLS) (Popularity:  ): (US) - Specializes in skills training for call center agents and managers through various online courses and e-books.
InRound Innovations Inc. (Popularity: ): (CA) - Company offers IT and management consulting for contact centres and call centres.
Incoming Calls Management Institute (Popularity: ): (US) - An international training and consulting firm, providing educational seminars and materials for managers of incoming call centers.
Vocal Laboratories Inc. (Popularity: ): (US) - Quality monitoring services with live "panel" members. Provides feedback on the effectiveness of your contact center representatives, voice ...
The DeGarmo Group, Inc. (Popularity: ): (US) - Specialists in call center human resources issues.
NWServices, Inc. (Popularity: ): (US) - Offering network-based call detail reporting to inbound call centers.
M&C Associates (Popularity: ): (US) - Providing knowledge, experience, and counsel in support of call center services.
Customer Relationship Metrics (Popularity: ): (US) - Produces customer relationship management research.
CCT Group, Inc. (Popularity: ): (US) - Provides call center consulting services focused on operational and service needs.
The Northridge Group, Inc. (Popularity: ): (US) - Offering consulting services for call centers including assessment of technology tools, best practices and benchmarking, call handling processes ...
Applied Computer Telephony Ltd. (Popularity: ): (CA) - Consulting firm with focus on web enabled and IP-based multimedia contact center applications. Services are geared towards large ...
Barbara Burke & Associates (Popularity: ): (US) - Professional speaker and trainer of customer service supervisors and staff to improve call center performance.
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Popular Sites |
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Call Center Learning Solutions (CCLS) (Popularity: ): (US) - Specializes in skills training for call center agents and managers through various online courses and e-books.
The DeGarmo Group, Inc. (Popularity: ): (US) - Specialists in call center human resources issues.
InRound Innovations Inc. (Popularity: ): (CA) - Company offers IT and management consulting for contact centres and call centres.
Call Center Depot (Popularity: ): (US) - Tools for call center professionals including associations, books, newsletters and consulting services.
Call Center Monitoring & Consulting (Popularity: ): Sage Advantage is a call center monitoring, consulting and quality assurance evaluation services. Providing third party call quality monitoring, hosted ...
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