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Penn State University, School of Hotel, Restaurant and Recreation Management. Her research topics focus on cross-cultural issues in services marketing, and particularly on the study of emotional loyalty and the impact of culture on service recovery.
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http://www.personal.psu.edu/faculty/a/s/asm6/
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Anna Mattila Ph.D.- Professor SHM Penn State University |
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Business, Management, Management Science, Personal Pages - Mattila, Anna. Penn State University, School of Hotel, Restaurant and Recreation Management. |
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Keen, Peter G. W. (Popularity:  ): Surf Peter Keen's ideas and strategies for improving your company's IT structure.
Orlikowski, Wanda J. (Popularity: ): Associate Professor of Information Technologies at the MIT Sloan School of Management.
Yourdon, Edward (Popularity: ): chairman and co-founder of the Cutter Consortium, as well as a software engineering consultant, daredevil parachutist, alligator trainer, sword swallower, ...
Tabrizi, Hossein Abdoh (Popularity: ): Professor in Finance, Institute for Research in Planning and Development, Tehran, Iran.
Roselieb, Frank (Popularity: ): University of Kiel, Germany. His research focus is on crisis management, corporate communications, risk management, early warning systems, multinational corporations ...
Ofek, Haya Kivilis (Popularity: ): organizational psychologist.
Hunter, William G. (Popularity: ): his Life and Legacy.
Chambers, Richard (Popularity: ): Reports and papers from MBA classes.
Kappelman, Leon A. (Popularity: ): Director of the Information Systems Research Center and holder of the Farrington Professorship in Business Computer Information Systems in the ...
Mitchel F. Bloom (Popularity: ): Offering management consulting services.
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Tabrizi, Hossein Abdoh (Popularity: ): Professor in Finance, Institute for Research in Planning and Development, Tehran, Iran.
Yourdon, Edward (Popularity: ): chairman and co-founder of the Cutter Consortium, as well as a software engineering consultant, daredevil parachutist, alligator trainer, sword swallower, ...
Orlikowski, Wanda J. (Popularity: ): Associate Professor of Information Technologies at the MIT Sloan School of Management.
Ofek, Haya Kivilis (Popularity: ): organizational psychologist.
Keen, Peter G. W. (Popularity: ): Surf Peter Keen's ideas and strategies for improving your company's IT structure.
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