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Contact Center Compliance (Popularity:  )
http://www.DNC.com
(US) - Online DNC list cleansing. This website provides a free trial.
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TalkTactics (Popularity: )
http://www.talktactics.com
(NZ, AU, US, UK) - Provider of consultancy services. This company is also a vendor of a call recording solution.
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Contact Centre Action (Popularity: )
http://www.ccaction.com.au
(AU) - Provides consultancy in the people, process, workflow, efficiency aspects of call centres.
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Applied Computer Telephony Ltd. (Popularity: )
http://www.act-canada.com
(CA) - Consulting firm with focus on web enabled and IP-based multimedia contact center applications. Services are geared towards large ...
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The Northridge Group, Inc. (Popularity: )
http://www.northridgegroup.com
(US) - Offering consulting services for call centers including assessment of technology tools, best practices and benchmarking, call handling processes ...
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DNC Solution Inc. (Popularity: )
http://www.dncsolution.com
(US) - Call center compliance consulting for all federal, state and DMA do-not-call lists as well as in house lists.
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Zici (Popularity: )
http://www.zici.net/
(NZ, US, AU) - Provides call accounting solutions, call centre management and corporate directory solutions.
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Sagess, Inc. (Popularity: )
http://www.sagess.com/
(US) - Consulting and managed services firm offering contact center and telecom infrastructure solutions.
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The Taylor Reach Group (Popularity: )
http://www.thetaylorreachgroup.com
(CA, AU) - Customer relationship consulting. Free Monthly newsletter.
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Darryl Beckford Limited (Popularity: )
http://www.darrylbeckford.co.uk
(UK) - An independent contact centre consultant. Services offered include design, planning, advice and project management.
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Maximum Network Solutions (Popularity: )
http://www.maxnet.co.uk/
(UK) - Call center consultancy offering statistical analysis and reporting, CTI/IVR integration, disaster recovery planning, technology tools assessment and call ...
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At Random Communications (Popularity: )
http://www.arllc.com
(US) - Quality monitoring consultants who assess the level of customer service provided through call monitoring, mystery shopping and customer ...
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Casama_Morton Training Service (Popularity: )
http://casamamorton.tripod.com/
(PH) - provides training and recruitment services for call centers located in the Philippines.
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DJN Solutions (Popularity: )
http://www.djnsolutions.co.uk/
(UK) - Provide design and implementation services for call centre equipment.
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