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Amtelco (Popularity:  )
http://www.amtelco.com/
Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, ...
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Ansapoint Call Center Software (Popularity: )
http://www.ansapoint.com
Provider of online workforce management tools for forecasting agent staffing requirements at call centers.
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Applied Business Technologies (Popularity: )
http://www.appliedcorp.com
Provider of Call Center recording and quality audit solutions.
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Apropos Technology, Inc. (Popularity: )
http://www.apropos.com/
Develops, markets and supports customer interaction management solutions for multimedia contact centers. (Nasdaq: APRS)
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Astute Solutions (Popularity: )
http://www.astutesolutions.com
Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution.
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Cacti Inc (Popularity: )
http://www.cacticom.com
Offers a range of solutions for continuous and selective contact recording, with data analysis functionality.
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Callscripter (Popularity: )
http://www.callscripter.com
Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen ...
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Data Collection Resources (Popularity: )
http://www.monitoringmadeeasy.com/
Offers monitoring and agent evaluation software.
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Database Systems Corp. (Popularity: )
http://www.databasesystemscorp.com/
Provider of call center technology, including software, predictive dialer systems, and web development products.
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Dial Connection, Inc. (Popularity: )
http://www.dialconnection.com/
Offers predictive dialing, telemarketing and call center software solutions.
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DTS Group (Popularity: )
http://www.smartcall.com/
Provides voice, data and software solutions, and offers systems integration, workflow and CRM services.
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Engage Technology (Popularity: )
http://www.engagetechnology.com.au/
Specializes in Computer Telephony and E-Commerce solutions software.
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Exorus Voice Website Communications (Popularity: )
http://www.exorus.com
Provider of instant callback tools for CRM designed to improve customer loyalty.
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Genesis Systems (Popularity: )
http://www.buygenesis.com
Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.
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Gryphon Networks (Popularity: )
http://www.gryphonnetworks.com/
Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the ...
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Inova Solutions (Popularity: )
http://www.inovasolutions.com
Provider of solutions for optimizing contact center performance through real-time data integration and visualization.
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ISx, Inc. (Popularity: )
http://www.isxinc.com/
Provides Directory Assistance software for telecommunications call centers.
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KGA (Popularity: )
http://www.ckga.com/
Offers PC-based training and assessment programs for call centers and a number of other industries.
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KoolToolz (Popularity: )
http://www.kooltoolz.com
Provides workforce planning tools for call centers, including schedule agents and performance analysis.
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Noetica (Popularity: )
http://www.noetica.com
Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
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