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Our Clients

Debora Zaffino

Dear George,

thanks for you mail.

Everything went very well!! We have really appreciated your fast action in solving our issue to reinstate a cancelled reservation for new guests.

The only “negative” thing was that there was not possibility to have dinner in the hotel, but my team solved going out.

We will be very glad to ask for your help for future reservation.

 

Thank you and kind regards

Debora

CPhI Worldwide 2023

Julie

One of my colleagues tried to check in after 11pm using the self-service system it found is booking, asked him to enter my address, and then when pressed to confirm it said it couldn’t process my check-in. This happened to another colleague arriving late due to flight delays -the system is unreliable/faulty, which is a particular issue when the check-in desk is unmanned. Both had to use the hotel's emergency number. Overall the hotel was clean and service was ok.

Marco Markus

Very pleased with your help. All went very well. Nice and clean hotel.

Maurizio Despucches

DEAR MEGAN,

YES I BACK FROM FRANKFURTH ALL OK THANK YOU FOR Y PROFESSIONAL HELP

BST RGDS

MAURIZIO 

Lovina Rebello

Dear Ellie,

Greetings to you! Hope you’re doing fine.

Yes, my boss had gone for the event. It was a successful trip for him.

Initially, I believe there was some confusion with the hotel booking  on the hotels part but it was sorted out later.

Currently no plans yet, however, if we do need help we will be in touch.

Thank you to your team and Ms. Ellie for her support.

Lily Liu

Dear Tom,

Thanks for your email. For the Golden Leaf, generally speaking, it is a good experience. There are the tasty apples and free coffee and tea in the lobby. The people in the hotel are very nice. We just complain about the wi-fi in the hotel is not good, I can't use it in my room. I found many guests complaining about it in the reception. But anyway, thanks for your help.

Best regards.

Nathalie Melis

 

Hi Tom,

 

Hope all is well.

 

Just wanted to let you know that our crew had a great stay at the Radisson Blu in Hanover, and therefore we would very much like to re-book for the next edition of Eurotier, Nov. 11-15 in 2024.

 

Do you have any idea when would be a good time to secure our booking for 2024? Our experience is that the hotels near Hannover Messe start to fill up 18 months in advance.

 

Thanks and hear from you.

 

With kind regards,


Nathalie Melis
Marketing

Mario Tschunke

Dear Tom,

Thank you for your follow up. The entire team was very happy with the hotel and their staff. We had a fantastic time. Please consider this hotel for the InterSec 2017, too.

Sincerely,

Mario Tschunke Director of Operations

Tine Vangodtsnoven

Hello Jack,

Everything went well PhiLeRo Hotel Koln. Thank you for the support.

 

Tine

Anuga 2023

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