Live Answering Services and
Professional Call Center Outsourcing

We provide 24 hour inbound support with
the best virtual receptionists to delight your customers.

Answering Service Call Center Services

Award-winning answering services and multi-channel contact center solutions.

TelAssist provides quality outsourced personnel to professionally handle your inbound calls 24/7, freeing your staff to address other business matters without distractions. We deliver a wide array of call center services, including customer support, help desk services, and order processing solutions.

About Us

Experts in customer contact since 1947, we are passionate about our clients’ and their brands — and we express each of their unique personalities and brands as we deliver cheerful customer support to leave prospects and clients with a positive impression with each and every interaction.

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our services

Depend on TelAssist to provide well qualified and helpful agents 24/7. After-hours, during business hours, or as needed, our agents will serve your callers with your specific instructions. Utilizing both scripting and decision tree logic enables our agents to effectively serve your callers’ needs.

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pricing

In order to offer the best possible pricing to our customers, most of our service packages are based upon the time our agents are actively serving your organization. Agent time is calculated in exact seconds for total cumulative time. Additional actions and services are tabulated on a per use basis.

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Experts in Customer Contact Solutions

Answering
Services

Customer
Support Services

Help Desk
Services

Escalation of
Crucial Events

Multi-
Channel

Cloud
Computing

Have questions or want to interview us?

We feel fortunate to have an opportunity to serve new customers.
We welcome the chance to share ideas and to discuss your customer contact needs.
Simply fill out the form below or give us a call at 888.446.8854.

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By accepting our ‘Privacy Policy’ above, you agree that A TelAssist and its affiliates may communicate with you via email, text, or phone through the email and/or phone number provided on the form. A TelAssist may use automated technology (e.g., pre-recorded messages, auto dialers) to contact you. You are not required to provide your phone number to A TelAssist. Your information is collected and used in accordance with A TelAssist’s Privacy Policy and Data Processing Agreement, and you may opt out of electronic communication at any time.