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Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.
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http://www.wicom.com/
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| Title: |
SAP - SAP Business Communications Management for Improved CRM |
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| Description: |
SAP Business Communications Management is an advanced, all-IP communication solution for multichannel contact centers that can help improve your CRM by enabling you to fully leveraging the expertise of the staff within your organization to fulfill customer expectations. |
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Popular Sites |
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Ansapoint Call Center Software (Popularity: ): Provider of online workforce management tools for forecasting agent staffing requirements at call centers.
PanaLog Software (Popularity: ): Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.
Noetica (Popularity: ): Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
Portage Communications (Popularity: ): Offers a range of call center software tools for forecasting and staffing.
Database Systems Corp. (Popularity: ): Provider of call center technology, including software, predictive dialer systems, and web development products.
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