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Details: |
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Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.
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URL: |
http://www.baronsoftware.com/
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Title: |
Baron Software Computer Services introducing Manage-It! |
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Description: |
Manage-It! Helpdesk: problem resolution, web-based, call tracking, helpdesk, problem solving software solution. This is the best overall software package which combines the advantages of the Internet or Intranet, World-Wide Web and Email to deliver the benefits of an on-line helpdesk to the desktop of any group of users who need to share information. Manage-It! allows you to communicate and collaborate with customers and coworkers no matter where they are, as long as they have access to a web browser or email. Manage-It! is the superior call tracking solution for call center/helpdesk engineers. |
Specialized in: |
Desk
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Internet
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Calls
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Problem Solving
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Unix
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Unix
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Nt
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Server
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Trouble
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Tickets
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Email
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Browser
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Bug Tracking
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Customer Support
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Windows Nt
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Linux
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Project
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Web
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Desk
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Escalation
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Popular Sites |
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Manage-IT! (Popularity: ): Affords the user the ability to track and diagnose trouble tickets, generate reports, interface with email software, and ODBC-compliant databases.
Web Help Desk (Popularity: ): Provides a graphical tabbed interface to track, route, escalate and prioritize requests to the IT department.
Axios Systems (Popularity: ): Developers of Assyst Enterprise, an integrated Help Desk and IT Service Management Solution which adopts a lifecycle approach.
NetHelpDesk (Popularity: ): Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
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