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TalkTactics (Popularity:  )
http://www.talktactics.com
(NZ, AU, US, UK) - Provider of consultancy services. This company is also a vendor of a call recording solution.
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Zici (Popularity: )
http://www.zici.net/
(NZ, US, AU) - Provides call accounting solutions, call centre management and corporate directory solutions.
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Call Center Depot (Popularity: )
http://www.callcenterdepot.com/
(US) - Tools for call center professionals including associations, books, newsletters and consulting services.
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Dial Interactive (Popularity: )
http://www.dialinteractive.com
(US) - Call centre technology consultants. Offers call center assessment, call flow/IVR re-engineering, technology RFP management and reporting assessment.
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DJN Solutions (Popularity: )
http://www.djnsolutions.co.uk/
(UK) - Provide design and implementation services for call centre equipment.
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Contact Center Compliance (Popularity: )
http://www.DNC.com
(US) - Online DNC list cleansing. This website provides a free trial.
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At Random Communications (Popularity: )
http://www.arllc.com
(US) - Quality monitoring consultants who assess the level of customer service provided through call monitoring, mystery shopping and customer ...
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Casama_Morton Training Service (Popularity: )
http://casamamorton.tripod.com/
(PH) - provides training and recruitment services for call centers located in the Philippines.
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The Taylor Reach Group (Popularity: )
http://www.thetaylorreachgroup.com
(CA, AU) - Customer relationship consulting. Free Monthly newsletter.
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Darryl Beckford Limited (Popularity: )
http://www.darrylbeckford.co.uk
(UK) - An independent contact centre consultant. Services offered include design, planning, advice and project management.
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WADE Consulting Group (Popularity: )
http://www.wadeconsultinggroup.com/
(US) - Call center management consultants.
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Maximum Network Solutions (Popularity: )
http://www.maxnet.co.uk/
(UK) - Call center consultancy offering statistical analysis and reporting, CTI/IVR integration, disaster recovery planning, technology tools assessment and call ...
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Contact Centre Action (Popularity: )
http://www.ccaction.com.au
(AU) - Provides consultancy in the people, process, workflow, efficiency aspects of call centres.
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Eric Fraterman Consulting (Popularity: )
http://www.customerfocusconsult.com
(CA) - Customer service consultant specializing in client satisfaction, retention and loyalty.
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